Shipping policy
Shipping & Delivery Information
⚡ Need it fast? SOURCE Adult Toys offers 24/7 local delivery in Edmonton, Sherwood Park, and St. Albert, plus fast same-day delivery in Kelowna and Grande Prairie. Most local delivery orders arrive in under 2 hours, with many arriving in under 60 minutes.
Standard Shipping (Canada-Wide)
Free Shipping: Canadian orders of $100 CAD or more qualify for free standard shipping.
Flat-Rate Shipping: Canadian orders under $100 are charged $20 CAD for standard shipping at checkout.
Order Processing: Standard shipping orders are generally processed within 1 business day, excluding weekends and holidays.
Estimated Transit Time: 3–9 business days, depending on destination and carrier.
Delivery Area: We ship Canada-wide.
Tracking: Once your order ships, you will receive a shipping confirmation with tracking information when available.
Important: Canada-wide shipping rates are separate from local delivery fees and services.
Fast, Discreet Local Delivery
SOURCE Adult Toys offers convenient local delivery from our retail stores in Alberta and British Columbia.
- Edmonton: Local delivery available 24 hours a day, 7 days a week, including eligible addresses in Sherwood Park and St. Albert. Orders after 11 PM are dispatched from our Edmonton North store.
- Kelowna: Local delivery available 7 AM – 10 PM.
- Grande Prairie: Local delivery available 8 AM – Midnight.
Local Delivery Fee: Flat $20 CAD per eligible local delivery order, with no tipping required.
Delivery Speed: Most local deliveries arrive in under 2 hours, with many delivered in under 60 minutes. Actual times depend on inventory availability, order volume, weather, and delivery conditions.
Delivery Eligibility: Available delivery options are determined by your address at checkout. Local delivery is unavailable on Christmas Day.
Discreet Packaging & Billing
Your privacy is our priority. All orders, whether shipped or locally delivered, are packaged in plain, unmarked boxes or bags with no indication of the contents or store name.
Billing appears as SOURCE RETAIL GROUP.
Questions?
For questions about shipping or local delivery, contact us at manager@sourceadult.com.
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