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  • FREE EXPRESS SHIPPING IN CANADA OVER $100

FAQ

Welcome to our FAQ page! This page is here to help answer some common questions you may have:

  1. How do I place an order? You can place an order by selecting the items you want to purchase and adding them to your cart. Once you're ready to check out, follow the prompts to enter your shipping and payment information.

  2. What payment methods do you accept? We accept major credit cards, debit cards, and PayPal.

  3. What is your shipping policy? We offer free shipping for orders over a certain amount. For smaller orders, shipping rates are calculated at checkout based on the destination and weight of the package.

  4. What is your return policy?

    Due to the intimate nature of our products, we cannot accept returns for any reason. This policy ensures that every item you purchase from Source Adult Toys is clean and untouched by anyone else.

    To alleviate any concerns you may have about buying online, we offer options for verifying the functionality of the product before purchase. You can also visit one of our six retail locations to see and purchase the item(s) in person.

    We strive to provide you with as much information as possible about each item, including manufacturer descriptions, dimensions, product images.

    Source Adult Toys has been in business for many years, with six physical stores and over 9000 individual products. You can trust us to provide fun and trouble-free purchases.

  5. How do I track my order? Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package on the shipping carrier's website.

  6. What if I have a question that's not answered here? If you have any other questions, please feel free to contact us. You can reach us through our website or by emailing our customer service team info@sourceadult.com We'll be happy to assist you!

 

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